Effective Date: January 17, 2022
Visitors to the Site (“Visitors”) can browse without providing personal information.
When you interact with the Site, we may ask you to provide your
- Identifiers such as your name
- Contact information such as your email address, physical address, phone number(s)
- Financial information such as your credit card number, financial account number
It is your decision to use the Site, and, as such, any provision of this personal information is completely voluntary.
We may also collect certain Internet and other electronic network activity information such as your browsing history on the Site, the length of time spent on certain pages, the website Uniform Resource Locator (“URL”) from the website you were visiting before coming to this Site, which URL you next visit, device type, what browser you are using, Internet service provider, date/time of visit information, operating system, and your Internet Protocol (“IP”) address.
Cookies are small files that are sent to and stored in your computer by the websites you visit. Cookies are stored in your browser’s file directory. Cookies may be stored only for the time you are in a given site or they may remain stored in your browser for a defined period of time beyond your current session. Cookies work in combination with content within the website itself, to capture and remember information. To learn more about these technologies and how they work, please see www.allaboutcookies.org.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can review the options available to manage cookies in your browser. One option is to disable, or turn-off, all cookies. If you turn cookies off, you may not be able to browse the Sites. If you disable certain kinds of cookies, some aspects of our Sites may not function properly or as well.
We will use the information collected in the following ways. Specifically, we will use your
- IDENTIFIERS and CONTACT INFORMATION to
- provide you with the Site;
- respond to your requests;
- communicate with you; and
- provide you with offers and promotions that we feel may be of interest.
- FINANCIAL INFORMATION to
- process payment for your order of products/services
We will use the Internet and other electronic network activity information that we collect to:
- conduct statistical analysis of the Site;
- troubleshoot service issues or interruptions;
- update and improve the Site;
- understand the demographics of our users and their browsing habits; and
- serve you with promotional messages and advertisements, both while you are on the Site and after you leave our Site and continue to browse online.
We may share all categories of personal information identified above to the following entities and/or for the following reasons:
- Law Enforcement. Occasionally we may be required by law enforcement or judicial authorities to provide personal information. We will disclose personal information upon receipt of a court order, subpoena, warrant, or other legal process to the extent necessary to meet legal, national security, public interest, or law enforcement obligations. We fully cooperate with law enforcement agencies in identifying those who use our Site for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
We may also share Internet and other electronic network activity information with select third parties, such as our advertisers, for purposes of serving you with customized promotions. If you would like to learn more about the sharing of non-personal information for purposes of providing customized advertisements or promotions, please visit http://www.aboutads.info/consumers/.
You may have choices when it comes to the collection, use, and sharing of your personal information.
Links to Third Party Sites
The Site is not intended for children under the age of 13 years old. We do not knowingly collect information from children under the age of 13. If we discover that we have information from a child under the age of 13, we will delete it immediately. If you believe that a child under the age of 13 may have provided his or her information to us, please contact us using the contact information below.
Do Not Track
We do not track personal information about your online activities over time and across third-party Web sites or online services, and do not allow third parties to conduct such activity, and therefore we do not respond to Web browser “do not track” signals.
Cross-Border Transfer of Data
We are located in the United States. If you are not a resident of the United States, your country’s laws governing data collection and use may differ from those in the United States; in particular, the United States may not provide the same level of protections as those in your own country. By using the Site or providing your personal information to Company, you are transferring your information to the United States, and you consent to the transfer, retention, and processing of such data in the United States. If you do not agree with such transfer, retention and processing in the United States, please do not use the Site.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. The Company aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where the Company relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We understand the importance of information security and will take reasonable measures to protect the security and confidentiality of your information. Please understand that no measures can guarantee 100% security.
You are responsible for the security of your log-on information. Please do not share you log-on password with anyone. If you believe your log-on password has been compromised, please contact us immediately.
Data Protection Officer (“DPO”)
Cleveland Plumbing Supply Company/Complete Plumbing Source is headquartered in Cleveland, Ohio, in the United States. If you are a resident of the EU and have questions about the collection of your personal information, our DPO can assist you. You may contact our DPO at:
Postal Mail: Cleveland Plumbing Supply Company Attn: DPO, 143 E. Washington St, Chagrin Falls, OH 44022