Note for Phone Orders
All phoned in orders require the customer to check their order confirmation for accuracy and provide any corrections within 24 hours. Any negligence will result in the customer's responsibility for any additional shipping costs incurred for their order.
Shipping to the United States and Canada
All in stock items ship same day if the order is received by 1pm EST. To ensure an item is in stock, please contact us and we will be happy to confirm the product/products are in stock. All delivery times are based on working days and do not include weekends or holidays. All orders placed on weekends and holidays will ship the following business day. For example: a Next Day Air shipment placed on Friday after 1:00 PM with the following Monday being a holiday, will be shipped on Tuesday. You will receive your order on Wednesday morning.
CompletePlumbingSource.com has no control of shipments once they leave our warehouse and is not responsible for delays in shipping times due to: natural disasters, incorrectly entered shipping information, and or products damaged during the shipping process.
- $5.55 Flat Rate Shipping: This appiles to the total SHIPPING weight of the order. Also the $5.55 Flat Rate does not apply to items that are dimensional weight items. Click on the link below for more information on UPS dimensional weight. https://www.ups.com/content/us/en/resources/ship/packaging/dim_weight.html?WT.mc_id=VAN70106
- UPS Ground: Charges based on size, weight, and destination. Free shipping only applies to the lower 48 states.
- 2nd Day Air: Available at a additional charge based on size, weight, and destination.
- Next Day Air: Also available for a additional charge based on size, weight, and destination.
Shipping Outside the United States and Canada
CompletePlumbingSource.com is a global company and handles international shipments on a case by case basis. If you are located outside the United States and Canada, please contact us and a sales representative will contact you to discuss shipping, tax and customs details.